Right of Withdrawal

If you are a consumer residing in the European Union or the United Kingdom, you have the legal right to cancel this contract within 14 days without needing to provide a reason.

The cancellation period ends 14 days after the date you receive your order.

To exercise this right, please contact us at info@nouvoirlondon.com with a clear notice of your decision (such as by email or letter) before the 14-day period has ended.

Once you have cancelled your order, we will refund all payments made, including standard delivery charges (excluding any extra costs for express or non-standard delivery), within 14 days of receiving the returned items or evidence of their return.

You are responsible for the return shipping costs unless the items are faulty or incorrect.

Returned goods must be sent back in their original condition and packaging.