Terms of Service

OVERVIEW

This website is operated by Nouvoir London. Throughout the site, the terms "we", "us" and "our" refer to Nouvoir London. Nouvoir London offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

When you visit our website and/or purchase something from us, you are participating in our "Service" and agree to be bound by the following terms and conditions ("Terms of Use", "TOS"), including any additional terms, conditions, and policies referenced herein and/or available via hyperlink. These Terms of Use apply to all users of the website, including but not limited to browsers, vendors, customers, merchants, and content providers.

Please read these Terms of Use carefully before accessing or using our website. By accessing or using any part of the website, you agree to be bound by these Terms of Use. If you do not agree to all the terms and conditions of this agreement, do not access the website or use any services.

Any new features or tools added to the current offering will also be subject to the Terms of Use. You can review the most current version at any time on this page. We reserve the right to update, modify, or replace any part of these Terms of Use.

SECTION 1 - TERMS AND CONDITIONS OF ONLINE STORE

By agreeing to these Terms of Use, you represent that you are at least the age of majority in your jurisdiction and have given us consent to allow your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose, nor violate any laws in your jurisdiction while using the service. You must not transmit any worms, viruses, or destructive code. Any breach will result in immediate termination of your services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (excluding credit card information) may be transferred unencrypted across networks and adapted to meet technical requirements. Credit card information is always encrypted during transfer. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the service without express written permission from us.

SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We are not responsible if information on this site is inaccurate, incomplete, or outdated. The material is provided for general information only and should not be relied upon as the sole basis for decision-making. Historical information may be provided for reference and is not current. We reserve the right to modify site content at any time but have no obligation to update information. You agree it is your responsibility to monitor changes.

SECTION 4 - CHANGES TO SERVICES AND PRICES

Prices for our products are subject to change. We reserve the right to modify or discontinue the service at any time without notice. We are not liable to you or any third party for any modification, price change, suspension, or discontinuance of the service.

Product listings in our shop do not constitute a legally binding offer but a non-binding online catalogue. By clicking "Buy", you submit an offer to purchase. Confirmation of receipt is sent immediately by automated email, which does not constitute acceptance of the contract.

Warranty: Statutory warranty rights apply.

SECTION 5 - PRODUCTS OR SERVICES

Certain products or services may be available exclusively online and in limited quantities. Returns and exchanges are subject to our returns policy. We strive to display product colours and images accurately but cannot guarantee your monitor will display them correctly. We reserve the right to limit sales by person, region, or jurisdiction and to discontinue products at any time. Product descriptions and prices are subject to change without notice. We do not guarantee that any product or service will meet your expectations or that errors will be corrected.

All products are shipped directly from our supplier in China. Any customs duties or import charges are the responsibility of the customer.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order and to limit or cancel quantities per person, household, or order. We may attempt to notify you via email, billing address, or phone if we change or cancel an order. We reserve the right to refuse orders that appear to be placed by dealers, resellers, or distributors.

You agree to provide current, complete, and accurate account information and promptly update your details to complete transactions and communications.

For more details, please see our Return & Refund Policy.

SECTION 7 - OPTIONAL TOOLS

We may provide access to third-party tools over which we have no control. You acknowledge and agree that we provide such tools "as is" without warranties or endorsements and accept no liability for your use of these tools. Use is at your own risk and discretion, and you should review the third party’s terms before use.

SECTION 8 - THIRD-PARTY LINKS

Our service may include content or links to third-party websites. We are not responsible for evaluating or verifying third-party content or websites and do not assume liability for any third-party materials or transactions. Please review third-party policies before engaging in transactions. Complaints should be directed to the third party.

SECTION 9 - USER COMMENTS, FEEDBACK, AND SUBMISSIONS

By submitting comments, suggestions, or proposals, you agree that we may use them without restriction at any time. We are not obligated to maintain confidentiality, provide compensation, or respond to comments. We may monitor, edit, or remove content deemed unlawful or objectionable. You agree your comments will not violate any third-party rights or contain unlawful or harmful material. You are responsible for the accuracy and legality of your comments.

Additional customs clearance charges and import duties are not included in product prices and are the customer’s responsibility.

SECTION 10 - PERSONAL INFORMATION

Providing personal information through the store is subject to our Privacy Policy.

SECTION 11 - ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, there may be errors or inaccuracies in product descriptions, pricing, offers, shipping costs, transit times, and availability. We reserve the right to correct and update information or cancel orders if any information is inaccurate, including after order submission. We are not obligated to update information unless required by law.

SECTION 12 - PROHIBITED USES

In addition to other prohibitions, you are prohibited from using the site or its content for unlawful purposes, to violate laws, infringe intellectual property, harass or discriminate, submit false information, upload malicious code, collect personal data, spam, or interfere with the security of the service. We reserve the right to terminate your use of the service for violating any prohibited uses.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee uninterrupted, timely, secure, or error-free use of the service. You agree your use is at your own risk. The service and all products are provided "as is" and "as available" without warranties of any kind. We shall not be liable for any loss or damages arising from your use of the service or products, even if advised of the possibility of such damages, subject to applicable law.

SECTION 14 - INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Nouvoir London and its affiliates, partners, officers, directors, agents, and employees from any claim or demand arising out of your breach of these Terms or your violation of any law or third-party rights.

SECTION 15 - SEVERABILITY

If any provision of these Terms is deemed unlawful or unenforceable, that provision shall be enforceable to the maximum extent permitted, and the unenforceable portion shall be deemed severed, without affecting the validity of the remaining provisions.

SECTION 16 - TERMINATION

These Terms remain effective unless terminated by you or us. You may terminate by notifying us you no longer wish to use our services. We may terminate these Terms at any time if you breach any provision, and you will remain liable for amounts due up to the termination date.

SECTION 17 - ENTIRE AGREEMENT

These Terms, along with any posted policies, constitute the entire agreement between you and us regarding your use of the service, superseding prior agreements or communications.

SECTION 18 - GOVERNING LAW

These Terms and any separate agreements shall be governed by the laws of the United Kingdom.

SECTION 19 - CHANGES TO TERMS

We reserve the right to modify these Terms at any time. It is your responsibility to check for updates. Continued use of our website or services following changes constitutes acceptance of the updated Terms.

SECTION 20 - CONTACT INFORMATION

Company Name: Nouvoir London
Address: 56 Shoreditch High St, London, Greater London, E1 6JJ, United Kingdom

E-mail: info@nouvoirlondon.com
Contact Form: Click here
Phone number: +447455741076

Customer service hours:
Monday to Friday: 09:00 am to 5:00 pm
(GMT) Greenwich Mean Time (London)

We aim to reply to your e-mail within 24 hours.