Warm Sherpa Work Jacket

Free Shipping Within the United Kingdom: We provide complimentary shipping on all UK orders—no minimum spend required.

Processing & Delivery Timeline: Orders are typically processed within 1–2 business days. Once shipped, delivery takes approximately 3–5 business days. Overall, you can expect your order to arrive within 4–7 business days from the time of purchase. We work hard to get your package to you quickly and efficiently.

Order Tracking: All shipments include tracking. Once your order is processed, you will receive an email containing your unique tracking number so you can monitor your delivery in real time.

30-Day Return & Refund Window: You have up to 30 days from the date of delivery to request a return or exchange. Unfortunately, we are unable to offer refunds or exchanges beyond this period. All refunds will be processed using your original payment method. To initiate your return or exchange, please reach out to us at info@nouvoirlondon.com.

Refund & Return Eligibility: Items must be unused and in their original condition to qualify. Products that are damaged, altered, or missing components due to reasons not attributable to us will not be eligible for a refund.

Return Shipping Policy: Customers are responsible for return shipping fees unless the item received is faulty or incorrect. View our full return policy here.